The second-hand marketplace Members Express Displeasure About Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and manually change the size if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options following member complaints.
